Welcome to
MyLash & Beauty Spa

Mylash & Beauty Spa has a 48 hour cancellation/rescheduling policy. You have up to 48 hours before your scheduled appointment to cancel or reschedule your appointment without any charges. If you cancel or reschedule the day before your scheduled appointment, you will be charged 50% of the cost of the service canceled or rescheduled. Any appointments rescheduled or cancelled same day, will be charged 100% of the cost of the service cancelled or rescheduled. To avoid this from happening please reschedule/cancel your appointment when the confirmation text/email/call is done 48 hours prior to your appointment.

Any no shows will be charged 100% of the service. This fee also applies if you call to cancel or reschedule after your appointment time has started.

Please notify us if you will be running late. If you are more than 10 minutes late we cannot guarantee that your service will be performed that day. We work very hard to make sure we are on time for your appointment. This may result in rescheduling your appointment for another day. If you arrive late and still want to be serviced we can only do what we can for the remainder of the appointment. However complete service is not guaranteed. The entire amount of the service will be due whether or not you arrive late and do or do not get the service done.  

We do not offer refunds in the event of a reaction. We will remove the set for free and may offer a voucher for another service. Reactions are always a possibility and can happen at any time as stated on the consent form you are required to sign to receive the service.

Everyone has a unique lash cycle which is why fills are needed every 2-3 week. In order for it to be considered a fill you must have 40% of lashes intact to be a fill. If you come into your appointment with less than 40% a full set may be required. If you arrive with no extensions remaining you will be asked to reschedule for a full set. Please understand that we can only do what is possible in the time allowed. Please notify us before your appointment if your lashes aren't full enough to be considered a fill.

We do not offer refunds on services. If you have any concerns with the service you received please notify us immediately. We offer one time complimentary follow up appointment that is limited to 60 minutes. One time complimentary follow up appointment must be made within 72 hours of the initial appointment.

Due to liability concerns and the nature of our services we do not allow children into the suite during a service. Please arrange for appropriate childcare.